Notifications & alerts
This chapter is fact-only. Every statement comes from the Help Center crawl, the breadcrumb feature tree, or screenshot facts tagged Observed in [SS] §21. Each row carries its source as a breadcrumb in backticks. Where the documentation is silent, the cell reads "Not documented." Status changes shown in lists (for example Submitted, Approved) are not rows unless a message or email is documented. The documentation names no push notification channel.
Notifications table
| Trigger | Recipient | Channel (email / in-app alert / push / reminder) | Content as documented | Configurable? (with setting) | Source |
|---|---|---|---|---|---|
| HR submits a New Hire (Hired On, Joining Date, Designation, Mobile Number, Emergency Contact Number and other fields) | Employee (employee's email) | An Acknowledgement form is sent to the employee's email. The employee enters basic information through the received link: Personal Information, Contact Information, Family Details, Work Experience, Education Details, and uploads requested documents. If the employee has no registered email, HR adds the information in CANDIDATE DATA in New Hires. | Not documented. | Help › For Managers › Employee Management › Adding New Hire | |
| Pre-onboarding link sent (trigger Not documented) | Not documented (employee, as the onboarding link) | The pre-onboarding link expires after 24 hours. Sent from no-reply@spryple.com with the subject Welcome to Spryple. Screenshot URLs use the form #/pre-onboarding/ followed by a token. | Not documented. | [SS] §21.2; [SS] §21.1 | |
| HR completes the new hire and required information | Admin | An email is sent to the Admin to create the credentials for the new employee. Email text: Not documented. | Not documented. | Help › For Managers › Employee Management › Employee Directory | |
| Admin creates the new employee credentials (Users Login: User ID entered, password defaults to Welcome1!) | Employee | email (channel stated in screenshot) | The employee receives the credentials information. Screenshot: the email carries the login URL, Company Code, Username and the plaintext password (Welcome1!). The employee can update the password after login. | Not documented. | Help › For Managers › Employee Management › Employee Directory; Help › For Admin › Employee Management › Users Login; [SS] §21.2 |
| HR approves an uploaded document (Document Approval screen) | Employee | The employee receives an email regarding the approved documents. Email text: Not documented. | Not documented. | Help › For Managers › Employee Management › Document Approval | |
| HR rejects an uploaded document | Employee | The employee receives an email to Re-Upload the valid document. Email text: Not documented. | Not documented. | Help › For Managers › Employee Management › Document Approval | |
| Employee re-uploads a rejected document | HR Manager | The HR manager receives an email regarding the document upload of the employee. The same sentence is also printed on the Managers attendance page under Manager Detailed Report. Email text: Not documented. | Not documented. | Help › For Managers › Employee Management › Document Approval; Help › For Managers › Attendance Management › Manager Detailed Report | |
| HR assigns employees to an Induction Program (Submit after selecting employees) | Selected employees | Selected employees receive the email regarding the Induction Program. Email text: Not documented. | Not documented. | Help › For Managers › Employee Management › Induction Program | |
| HR edits or cancels an Induction Program | Employees (of that program) | Employees receive the emails regarding the updated and cancelled Induction Program. Email text: Not documented. | Not documented. | Help › For Managers › Employee Management › Induction Program | |
| Employee is selected for an induction program | Employee | in-app message | Induction program details are displayed in the Employee login and main dashboard. Screenshot fields on the Induction Program list: Program Type, Department, Conduct By, Date, Start/End Time, Status. | Not documented. | Help › For Managers › Employee Management › Induction Program; [SS] §21.2 |
| Admin resets an employee username (Employee Password Reset, Reset Option: Username) | User (as written) | The user receives a Reset username mail from HR Department. Mail text: Not documented. | Not documented. | Help › For Admin › Employee Management › Employee Password Reset | |
| Admin resets an employee password (Reset Option: Password) | User (as written) | The user receives a Reset password mail from HR Department. Mail text: Not documented. | Not documented. | Help › For Admin › Employee Management › Employee Password Reset | |
| Admin resets username and password (Reset Option: New Username and Password; a new password is displayed) | User (as written) | The user receives a Reset username & password mail from HR Department. Mail text: Not documented. | Not documented. | Help › For Admin › Employee Management › Employee Password Reset | |
| Password reset for an employee with no office email | Admin | manual (not a system message) | Screenshot note: the admin must write down the credentials and share them manually. | Not documented. | [SS] §21.12 |
| Leave is submitted, approved or rejected | Not documented | Mails when a leave is submitted, approved or rejected. Recipient and mail text: Not documented. | Yes. Leave Policies, Common rules configuration, rule 4: Do you need sending of mails when submitted/approved/rejected? (YES or NO) | Help › For Admin › Leave Management › Common rules configuration | |
| Onboarding checklist pending (automatic reminder) | Employees | reminder (channel not stated) | If enabled, Reminder messages are sent to employees to complete Onboarding pending checklists. If disabled, no Reminder messages are sent. Timing and text: Not documented. | Yes. Onboarding Settings, Send Automatic Reminders (Enable/Disable button); HR Policies Rule 10: Send Automatic Remainders for Onboarding (Yes or No) | Help › For Admin › Employee Management › Onboarding Settings; Help › For Admin › Employee Management › HR Policies |
| Offboarding clearance form pending (automatic reminder) | Employees | reminder (channel not stated) | If enabled, Reminder messages are sent to employees about timely completion of the employee clearance form. If disabled, no Reminder messages are sent. Timing and text: Not documented. | Yes. Offboarding Settings, Send Automatic Reminders (Enable/Disable button); HR Policies Rule 13: Send Automatic Remainders for Offboarding (Yes or No) | Help › For Admin › Exit Management › Offboarding Settings; Help › For Admin › Employee Management › HR Policies |
| Manager clicks Send Notification on the Defaulters tab (employees who have not submitted a timesheet) | Employee (the defaulter) | An email is sent to the employee about the pending request. Email text: Not documented. | Manual trigger (button). Automatic sending: Not documented. | Help › For Managers › Time Sheet Management › 1.3.3 Defaulters; Help › For Managers › Time Sheet Management › 4.3 Defaulters | |
| Employee has pending attendance requests (main dashboard) | Employee | in-app alert | Pending attendance requests are displayed in the Alerts section; the employee can submit an attendance request or leave request for the pending days. Screenshot: Alerts panel lists dd-mm-yyyy - Attendance not recorded with quick attendance and leave request actions. | Not documented. | Help › For Employee › Attendance Management › From Main Dashboard; Help › For Employee › Attendance Management › Login; [SS] §21.11 |
| Login to the main dashboard (Employee Card, Company announcements and Alerts displayed) | Employee (Attendance and Sales CRM Web Application pages) | in-app alert | Alerts section on the main dashboard. Alert types other than pending attendance: Not documented. | Not documented. | Help › For Employee › Sales CRM Web Application › 4.1 Login |
| Login to the main dashboard (Managers page) | Managers (HR Manager) | in-app alert | Main dashboard displays basic employee information, Announcements, Alerts and Pending Leave/Attendance requests. The manager attendance dashboard displays all Pending Approvals and attendance absent counts. | Not documented. | Help › For Managers › Employee Management › User Login; Help › For Managers › Attendance Management › Managers |
| Claim requests (Claims dashboard) | Employee; Managers; Finance Manager (Admin page) | in-app alert | Alerts are displayed for the claim requests. Alert text and trigger conditions: Not documented. | Not documented. | Help › For Employee › Claims Management › Claims Module for Employee; Help › For Managers › Claims Management › Claims Module for Manager; Help › For Admin › Claims Management › Claim Management for Finance Manager |
| Admin publishes an Announcement | Employees (company announcements on the main dashboard) | in-app message | Announcements share important information with employees. Fields: Topic, Title, Publish from and Publish To dates, description. Submit sets the status Published; save as draft sets Save as Draft; other statuses: Completed, Cancelled. | Yes. Announcements screen (Topic, Title, Publish from/to dates, Submit or Save as draft; Republish for Completed) | Help › For Admin › Employee Management › Announcements; Help › For Employee › Attendance Management › Login |
| Any error or success message in Employee Management, Attendance, Leave or Payroll | Not documented | in-app message | All Error and Success messages (Payroll: Error, Success and Failure messages) are available in the Message Master with the screen names indicating where they are displayed. Message texts: Not documented. | Yes. Messages Master (Employee Management), Attendance Messages Master, Leaves Messages Master, Payroll Messages Master: Edit, then save | Help › For Admin › Employee Management › Messages Master; Help › For Admin › Attendance Management › Attendance Messages Master:; Help › For Admin › Leave Management › Leaves Messages Master; Help › For Managers › Payroll Management › Payroll Messages Master |
| Update policy clicked on HR Policies with the check box not selected | Admin | in-app message | The policy is not updated and an error message is displayed. Message text: Not documented. | Not documented. | Help › For Admin › Employee Management › HR Policies |
| Employee submits an attendance request (mobile, Spryple HR) | Employee | in-app message | Attendance Request Applied Successfully (confirmation message) | Not documented. | Help › Mobile App › Spryple HR › Applying Attendance Request by Employee |
| Manager approves an attendance request (mobile) | Manager (confirmation); Employee (status shown as Approved) | in-app message | Attendance Request Approved Successfully; status changes to Approved in the employee's login | Not documented. | Help › Mobile App › Spryple HR › Approving Attendance Request by Manager |
| Manager rejects an attendance request (mobile) | Manager (confirmation); Employee (status shown as Rejected) | in-app message | Attendance Request Rejected Successfully; status changes to Rejected in the employee's login | Not documented. | Help › Mobile App › Spryple HR › Approving Attendance Request by Manager |
| Employee submits a leave request (mobile) | Employee | in-app message | Leave Request Submitted Successfully (confirmation message) | Not documented. | Help › Mobile App › Spryple HR › Applying Leave Request by Employee |
| Manager approves a leave request (mobile) | Manager (confirmation); Employee (status shown as Approved) | in-app message | Leave Request Approved Successfully; status changes to Approved in the employee's login | Not documented. | Help › Mobile App › Spryple HR › Approving Leave Request by Manager |
| Manager rejects a leave request (mobile) | Manager (confirmation); Employee (status shown as Rejected) | in-app message | Leave Request Rejected Successfully; status changes to Rejected in the employee's login | Not documented. | Help › Mobile App › Spryple HR › Approving Leave Request by Manager |
| Employee submits a comp-off request (mobile) | Employee | in-app message | Comp-Off Request Submitted Successfully (confirmation message) | Not documented. | Help › Mobile App › Spryple HR › Applying Comp-Off Request by Employee |
| Manager approves a comp-off request (mobile) | Manager (confirmation); Employee (status shown as Approved) | in-app message | Comp-Off Request Approved Successfully; status changes to Approved in the employee's login | Not documented. | Help › Mobile App › Spryple HR › Approving Comp-Off Request by Manager |
| Manager rejects a comp-off request (mobile) | Manager (confirmation); Employee (status shown as Rejected) | in-app message | Comp-Off Request Rejected Successfully; status changes to Rejected in the employee's login | Not documented. | Help › Mobile App › Spryple HR › Approving Comp-Off Request by Manager |
| Employee submits a claim request with Description (web) | Employee | in-app message (popup) | A success popup is displayed and the claim request is submitted. Popup text: Not documented. | Not documented. | Help › For Employee › Claims Management › Claims Request |
| Admin or Manager submits a Client, Project, Assign Team, Task or Assign Task record (Time Sheet) | Admin; Managers | in-app message (popup) | A success popup is displayed and the new record is added to the table. Popup text: Not documented. | Not documented. | Help › For Admin › Time Sheet Management › 1.1 Client; Help › For Admin › Time Sheet Management › 1.2 Project; Help › For Admin › Time Sheet Management › 1.3 Assign Team; Help › For Admin › Time Sheet Management › 1.4 Task; Help › For Managers › Time Sheet Management › 2. Task; Help › For Managers › Time Sheet Management › 3. Assign Task |
| Manager clicks the leave request icon on Manager Attendance Regularization | Manager | in-app message | Confirmation message: Click on 'Yes' to submit and approve the leave request. | Not documented. | Help › For Managers › Attendance Management › Manager Attendance Regularization |
| HR manager starts a termination (Terminate button) | HR Manager | in-app alert | An alert message is displayed: click Yes for approval, or No to cancel the request. Message text: Not documented. | Not documented. | Help › For Managers › Exit Management › Termination |
| Employee clicks Delete on an attendance request | Employee | in-app message | A confirmation is displayed; Yes changes the record status to Deleted, No leaves the status unchanged. Message text: Not documented. | Not documented. | Help › For Employee › Attendance Management › Delete Request |
| Employee sends a recognition message in Rewards and Recognition (mobile) | Selected employee | in-app message | The selected employee receives the message and sees it in the Received list; the sender sees it in the Sent List. Screenshot: message from a template with a 145-character limit; recognition types Birthday, Outstanding, Job Well Done, Congratulations, Performance-based recognition. | Not documented. | Help › Mobile App › Spryple HR › REWARDS & RECOGNITION; [SS] §21.9 |
| Employee proceeds to submit a separation request | Employee | in-app message | Screenshot: a retention letter (discuss with your Reporting Manager or HR) is displayed before Proceed. | Not documented. | [SS] §21.11 |
| CRM mobile app requests location permission | Employee; Manager | in-app message | Screenshot: the in-app disclosure Allow Spryple CRM to track your activity precedes the Android location prompt (precise or approximate, while using the app). Documentation text: Allow all securities / Allow all security popups to continue. | Not documented. | [SS] §21.7; Help › Mobile App › Sales CRM Mobile Application › 4.2 Dashboard; Help › Mobile App › Sales CRM Mobile Application › 5.2 Dashboard |
| Spryple Lite requires camera permission | Employee; Manager | in-app message | Documentation text: grant necessary permissions for the app to function correctly, such as camera access for facial recognition. | Not documented. | Help › Mobile App › Spryple Lite › 4.1.2 Configure User |
| Attendance screen with multiple attendance sources | Not documented | in-app message | Screenshot on-screen rule: In case of multiple attendance sources found, break timings are not considered. | Not documented. | [SS] §21.3 |
Counts
The table has 44 rows. By channel: email 14; in-app message 22; manual 1; reminder 2; in-app alert 5. Push: 0 rows.
Not documented
The Help Center and the Observed screenshot facts do not state the following.
- Push notifications: the terms push, SMS and WhatsApp do not occur anywhere in the 43 crawled pages.
- Whether a manager is notified (email, alert or other) when an employee submits a leave request. The Managers pages state that a manager can see pending requests; they do not state a notification.
- Whether a manager is notified when an employee submits an attendance request, comp-off request, permission request, shift change request, optional holiday request, claim, separation request or advance salary request.
- Whether an employee is notified when a manager approves or rejects a web request. The mobile Spryple HR pages document a confirmation message and a status change in the employee's login; they do not document an email or push.
- Recipients of the leave mails controlled by Leave Policies common rule 4, and whether the setting covers comp-off, cancellation or optional holiday requests.
- The text, subject, sender and template of every email except the screenshot facts for the pre-onboarding link (sender no-reply@spryple.com, subject Welcome to Spryple) and the credentials email contents.
- Whether the Acknowledgement form email and the pre-onboarding link email are the same email.
- Whether the Messages Master covers email texts. The Help Center describes it as holding Error and Success messages (Payroll: Error, Success and Failure messages) with screen names.
- Frequency, schedule, timing and end condition of the automatic onboarding and offboarding reminders; the channel of those reminders.
- Whether Onboarding Settings Send Automatic Reminders and HR Policies Rule 10 are the same setting or two settings (both are documented; their relationship is not stated). The same applies to Offboarding Settings and Rule 13.
- Whether timesheet defaulters receive any automatic notification; only the manual Send Notification button is documented.
- Whether a payslip generation, payroll run, advance salary decision, arrear payment or TDS entry sends any notification to the employee.
- Whether claim status changes (Verified, Approved, Paid, Rejected) send any email or alert to the employee; the documented behaviour is a status shown in Claims History.
- Which alert types appear in the main dashboard Alerts section besides pending attendance requests and claim requests.
- Whether employees or managers can switch off any notification themselves.
- Whether induction, document and exit emails depend on any setting; no toggle is documented for them.
- The text of the web success popups, the termination alert, the delete confirmation and the HR Policies error message.
- Whether the Device Approvals queue in CRM (a new login device requires manager approval) sends a notification to the manager.