| Owner | org_owner | Founder / MD of a 50–300 person company | See headcount, attendance and payroll cost at a glance; approve payroll; control who sees salaries | Web dashboard, mobile |
| HR Administrator | hr_admin | HR lead setting up the system | Configure locations, holidays, policies, roles; import employees | Web |
| HR Manager | hr_manager | HR executive | Onboard new hires, approve documents, run checklists, handle exits | Web |
| Finance Administrator | finance_admin | Accounts head | Configure salary structures and statutory settings | Web |
| Payroll Manager | payroll_manager | Payroll accountant | Run and lock payroll, produce statutory and bank files, approve claims for payment | Web |
| Reporting Manager | line_manager | Team lead / shift supervisor | Approve leave, attendance and claims; plan shifts and week-offs; act on behalf of the team | Mobile first, web |
| Employee | employee | Everyone | Punch, apply for leave, see payslips, submit claims | Mobile first |
| Field Executive | field_executive | Medical rep, sales executive, service engineer | Punch at the first visit, log visits and activities, collect payments, claim travel | Mobile |
| Sales Manager / Admin | sales_manager, sales_admin | Area sales manager | Track the team live, review the pipeline, verify travel | Web + mobile |
| Kiosk Operator | kiosk_operator | Receptionist / security guard | Run the shared punch tablet at the gate | Kiosk mode |
| Instructor | instructor | Trainer | Publish courses, track completion | Web |
| Auditor | auditor | CA / internal auditor | Read-only access to payroll, statutory and audit logs | Web |